Hubby gets oil changes there and they are quick and always looking to add additional services to the vehicles.
This was our first trip to this facility. It is clean and large however, the waiting area could be larger. The only concern I have is the lack of urgency. The lady next to us had an app that at noon for new tires. We had a 1:00 apps for tires, alignment, and oil change. When my vehicle sat outside for 20 minutes past the app to time, I asked if we would be done in the allotted 2 hours. The lady didn't speak up and didn't leave much sooner than us.
Staff was friendly, great time completing my oil change
A recent purchase of four new tires from here resulted in my 4 month pregnant wife losing a rim and tire at highway speeds. This was purely due to the improper torquing of the lug nuts. After the incident, I checked the remaining lug nuts and 0/20 were even remotely tight. Do yourself and your family a favor and stay away; it could save your life.
Service manager was very good. It took 3 hrs to get 4 tires and an alignment. I was a very disappointed at the the length of time. Tires are good quality and everything was done as requested. Still way too long to wait for tires.
Firestone Complete Auto Care is a US Car Repair based in Warren, Ohio. Firestone Complete Auto Care is located at 370 High St Ne, Warren, OH 44481, USA.
Please contact with Firestone Complete Auto Care using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Firestone Complete Auto Care opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.